Client Engagement Model
consists of four services that span the needs, issues and opportunities organizations have in the way that they communicate through technology.

INS project based services DISCOVER, DESIGN & DELIVER all offer immediate and sustainable impact in giving a competitive advantage to our clients. To ensure that competitive edge is developed and maintained on an ongoing basis clients use the support and management service OPTIMIZE.

INS clients use the services either singularly; to focus on a particular opportunity to improve certain elements of the infrastructure or as an entirety; to transform the way their company embrace technology.


DISCOVER
The generation of clear and compelling business requirements based on identified issues with the way in which the organization communicates today

DESIGN
Matching business requirements to technology based on the existing landscape and defining any required additional investment along with the anticipated return.

DELIVER
Turning the theory into reality by defining and detailing the scope of works and project plans before executing them on budget and above client expectation.

OPTIMIZE
Providing a wide range of contract-based services all designed to maximize uptime and relevance of a client’s current communication

 


Infrastructure Consulting Services

Are you driving your ICT organization to become more standardized, simplified and automated? INS consultants can help your team assess the current state of your Enterprise ICT (as-is), establish a new strategic vision (to-be) and prioritize a roadmap of change programs designed to help you transform.

Developed from proof-of-concept testing in our solution center and backed by real-world experience in supporting a wide range of customer implementations, our proven approach helps you:

  • Understand the implications of new technologies through workshops
  • Assess your infrastructure to identify opportunities for improvement
  • Design a customized plan to address your organization’s specific needs
  • Implement market-leading solutions that help you grow and thrive
  • Manage the complete functionality of the entire engagement

Improve network performance, add functionality, and leverage existing infrastructure to maximize our customer’s investment. Maximize the value of your ICT investments today and shape an efficient, effective and scalable infrastructure through our ICT consulting services.


Deployment Services

Increased organizational and technological complexity has made it more difficult to deploy new technology without disrupting end-user productivity. Whether you are adding new equipment to a data center or just migrating end users to the new network, you can count on INS to execute quickly and correctly the first time. Not only will we get your new equipment up and running, but we can even handle removal and retirement of your old equipment — so you can concentrate on supporting your end users.


Support Services

With the enterprise landscape evolving at a fast pace, pressures to introduce new technologies into your ICT environment have never been greater. Keeping up with maintenance costs, multiple hardware and software vendors and increasing demands of stable system applications for productive end-user performance require time and a high level of expertise, but can produce substantial benefits to your business.

It is easier to respond to ICT demands and complexities when you have the right support experts by your side. With INS Support Services, you’ll get the expert assistance, tools and technology resources you need so you can focus on business growth and staying competitive in a landscape that is ever evolving.


Managed Services

Shift your focus to things that make a real difference to your business — while lowering costs, removing distractions and attaining superior service. By letting INS take care of your taxing daily distractions, you can:

  • Deal with the big picture and focus on your business, not ICT
  • Provide relief to your overworked, understaffed organizations
  • Follow best practices while avoiding cost surprises and risks

With INS Managed Services, you’ll get practical, automated solutions for end users and your data center. By handing off your daily burdens to INS, you’ll gain greater control of your ICT resources — a critical first step to aligning business and ICT. Service features includes:

  • Configuration and implementation by security experts
  • Administration and tuning
  • 24×7 security event monitoring with advanced correlation and analysis
  • 24×7 device availability monitoring
  • Security software upgrade and patch management
  • Policy-based control over applications, users and content
  • Policy change management

Enhanced Security Services

With INS Enhanced Security Services, you’ll be able to defend your infrastructure from data security breaches, virus outbreaks and malicious or abusive computer use. Our Security Operations Center (SOC) serves as your front line of defense against threats known and unknown — and when you integrate it with our security administration services, you’ll have a single thread of unbroken security that ensures data confidentiality, data integrity and data availability.

With convenient, cost-effective solutions that align with your processes, procedures and architecture, you’ll be better able to secure your network without compromising availability, usability or control.